Unfortunately we cannot process returns for change of mind. Each original artwork is created and handled with care and communicated with as much transparency as possible, therefore all sales are final. If your painting or print arrives damaged or faulty, please contact us within seven (7) days of delivery with photos and a description of the issue. We’ll offer a replacement or full refund, depending on the situation. Refunds are only issued for items deemed genuinely faulty or damaged in transit. We do not offer refunds for change of mind or minor variations in colour due to screen differences. Your satisfaction matters, and we’ll always do our best to ensure your art arrives in perfect condition and ready to enjoy.

 

Each piece is packaged carefully and, if damaged in transit, please contact the assigned delivery service; in some situations we can provide a refund or exchange of work, in every case we will require the piece to be returned in the same packaging as it was delivered at the customers expense within thirty (30) days of delivery date. Please email rosafedeleartist@gmail.com if you have any issues with the arrival of your piece to discuss further.  We are committed to providing excellent service and encourage you to reach out with any questions or concerns regarding this policy.